This solution references Apple´s help guide on the following link: Update your iPhone, iPad, or iPod touch

 


Update your device wirelessly


If a message says that an update is available, tap Install Now. You can also follow these steps: 

  1. Plug your device into power and connect to the Internet with Wi-Fi.
  2. Go to Settings > General, then tap Software Update.
  3. Tap Download and Install. If a message asks to temporarily remove apps because the software needs more space for the update, tap Continue or Cancel. Later, iOS or iPadOS will reinstall apps that it removed. If you tap Cancel, learn what to do next.
  4. To update now, tap Install. Or you can tap Later and choose Install Tonight or Remind Me Later. If you tap Install Tonight, just plug your device into power before you go to sleep. Your device will update automatically overnight.
  5. If asked, enter your passcode. If you don't know your passcode, learn what to do.

If you see an error or need more space when updating wirelessly

If you see an error message while trying to update your device wirelessly, learn what to do. If you need more space for a wireless update, you can update using your computer or delete content manually from your device. Whether you use your computer or update wirelessly, you'll have the same amount of free space on your device after you update.


Some software updates aren't available wirelessly. VPN or proxy connections might prevent your device from contacting the update servers.


Update automatically


With iOS 12 or later, or iPadOS, you can have your device update automatically. To turn on automatic updates, go to Settings > General > Software Update, then tap Automatic Updates. Your device will automatically update to the latest version of iOS or iPadOS. Some updates might need to be installed manually.


Update your device using your computer


If you can’t update wirelessly on your device, you can update manually using a computer that you trust. If your computer is using Personal Hotspot on the device that you’re updating, connect your computer to a different Wi-Fi or Ethernet network before you update.

  1. On a Mac with macOS Catalina 10.15, open Finder. On a mac with macOS Mojave 10.14 or earlier, or on a PC, open iTunes.
  2. Connect your device to your computer.
  3. Locate your device on your computer.
  4. Click General or Settings, then click Check for Update. 
  5. Click Download and Update.
  6. If asked, enter your passcode. If you don't know your passcode reach out City of Worthington's IT for further assistance:

IT Help Desk

Portal: https://helpdesk.worthington.org

Password Reset Portal: https://pw.worthington.org

E: helpdesk@worthington.org

Internal: 4000

External: +1 (614) 842 – 6328