Home
Solutions
New Ticket
Login
City of Worthington Ohio
(614) 842-6328 (or Internally x. 4000)
Home
Home
Solutions
Sign in
Sign up
Search
Solutions
Explore How-To's and learn best practices from our knowledge base.
General
FAQ
9
How do I access the Intranet?
I changed my password, but now Outlook will not accept my new password. How do I fix this?
How do I backup my data before a computer upgrade?
How do I install Global Protect VPN client for Remote Access? (Devices non managed by City of Worthington)
How do I use Remote Desktop (RDP)?
See all 9 articles
Computer and Security Best Practices
8
Strong Passwords
How to Install KeePass Password Manager on Windows
Use the KnowBe4 Phish Alert button to report suspicious emails in Outlook desktop client
Use the KnowBe4 Phish Alert button to report suspicious emails in Outlook 365 Online web portal
How to update my iOS device (iPhone,iPad)
See all 8 articles
Miscellaneous
9
Fire Station - Cell Phone Coverage - Verizon 4G LTE Extender Requirements
City Council Chambers AV System Overview
How to backup your Internet Explorer Bookmarks
How to backup your Chrome Bookmarks
How to backup your Mozilla Firefox Bookmarks
See all 9 articles
Office 365
FAQ
12
Difference between a Meeting and an Appointment
How to share your OneDrive files with people outside of the organization
How to access your email, files and Office applications online with Office 365
How to encrypt an email containing sensitive information
How do I migrate my local files to Office365 / OneDrive?
See all 12 articles
Outlook Desktop
9
How to find and browse the Address Book | Outlook Desktop Application
How to Control Junk/Spam Email in Microsoft Outlook (Desktop)
Outlook 365 Overview
How to book a meeting hosted on a specific room
How to add a room to an existing meeting
See all 9 articles
Outlook Web
6
How to see a shared calendar (people and rooms) in Outlook on the Web
How to open another mailbox in Office 365
How to send a reply on behalf of another mailbox
How to Control Junk/Spam Email in Microsoft Outlook (Web)
How to reserve a room for meetings in Outlook Web
See all 6 articles
Office Apps
6
How to import multiple Word documents into one
How to create an automatic Table of Contents in Word
How to create a PDF from a Word document retaining Hyperlinks/Bookmarks
How do I set the top row on a spreadsheet to sort the table content?
Excel | How to copy formatting from another cell
See all 6 articles
Microsoft Teams
11
How do I share my screen during an online meeting?
How do I sync my Teams' group files to my computer?
How do I...Teams?
How do I...Teams? (I know the basics, I want more!)
How do I share my Teams' files with someone that isn't a part of my Team?
See all 11 articles
Police
ILINCS
1
Why isn't iLincs opening correctly in Internet Explorer 11?
FAQ
2
LEADS | How to make the text fit the printed paper
SecureAccess VPN (Netmotion) | Okta SAML Authentication steps
Windows 10
New Users
4
How do I log out of Windows 10?
How do I make Adobe Reader the default for PDFs?
How do I access the Shared drives?
How to trim a video?
Mitel Phone System
Frequently Asked Questions
17
As a Police Officer, how do I check my voicemail in roll call?
How do I set a speed dial button?
How do I create a "vacation greeting" or out-of-office greeting for my voicemail?
How do I transfer a call?
How do I put a call on hold?
See all 17 articles
Documentation
1
Documentation and Training Materials for the new Mitel phones
Parks & Recreation
Other
1
How to set up Community Center Copier / Printer
Antivirus
FAQ
1
How do I get Sophos Anti-virus for my home computer?
Okta
Frequently Asked Questions
1
Okta FAQ
