Starting January 30th 2024, Police and Fire Cruisers accessing the Absolute Secure Access VPN VPN (formerly known as Netmotion VPN) will be prompted with a new authentication process.
In this new process, the Windows login screen will still require the same credentials, and once the desktop loads, you'll be prompted with the Okta login screen.
Please refer to the bottom of this article for screenshots in chronological order.
For Police: Use your City email address and password and select Yubikey Authenticator or Okta Verify Push (if configured) for MFA. The VPN will connect once authenticated.
For Fire: Use the vehicle ID for the email address, e.g. M101@worthington.org and current password. Select Yubikey Authenticator and tap on the key. The VPN will connect once authenticated.
IMPORTANT: If you close the Okta login pop up, you won't be connected to the VPN. Refer to the bottom of this article on how to prompt the connection manually.
A video showcasing the process (requires logging into Office 365):
Netmotion (AbsoluteAccess) New Authentication Process in video
Authentication process in screenshots:
1. Windows Logon Screen
2. Windows Desktop loads and the Okta prompt comes up. Type your email address (for Fire, the vehicle email address, see above):
3. Enter your password
4. Select your verification method, below is the visual representation for "Yubikey Authenticator":
5. If succesful, the window will briefly show "Signing in to SecureAccess1"
6. When connected to SecureAccess (Netmotion) VPN, the taskbar icon will show with a green check mark:
NOTE: If you get disconnected or don't get the Okta prompt, you can try to reconnect through the SecureAccess icon on the taskbar. This will bring up the Okta login screen as many times as needed.