FAQ

Difference between a Meeting and an Appointment
A usual cause for confusion is the differentiating between creating an appointment or a meeting. Below there's a brief explanation that will help you un...
Wed, 2018, Dec 12 1:53 PM
How to share your OneDrive files with people outside of the organization
  How to share files with Guest accounts (non Office 365 users) A.  From Windows Explorer on your PC: Right-click on file from Windows explore...
Fri, 2019, Oct 11 1:41 PM
How to access your email, files and Office applications online with Office 365
1.      Log into https://office.com/ with your City provided email address and password ([email protected]) 2.      From ...
Fri, 2019, Oct 11 1:46 PM
How to encrypt an email containing sensitive information
Email sent over the internet should be considered more of a postcard rather than a letter in an envelope.  Parts of the emails' journey may be encrypted...
Mon, 2019, Nov 18 2:18 PM
How do I migrate my local files to Office365 / OneDrive?
First thing you need to ask yourself is where your personal files and documents currently are located: A. Desktop and/or My Documents and/or other folder...
Fri, 2022, Sep 30 1:12 PM
How do I check for previous versions of an opened file?
If you need to recover a previous edit on a Microsoft Office document that you're working on (as long as it's located on Teams/Sharepoint/OneDrive),...
Wed, 2020, Jul 29 11:46 PM
How do I setup my City email on my phone?
Due to Multi-Factor Authentication requirements we are changing the suggested approach to access your City email from a mobile device (this includes tablets...
Fri, 2023, Feb 17 2:58 PM
How do I setup my City email and calendar on my Android device?
NOTE! If your Android device is older than 2 years or hasn't received updates during that period of time, the instructions below won't work for ...
Tue, 2020, Jun 23 1:57 PM
How do I setup my City email and calendar on my iOS device?
1. Tap Settings 2. iOS 12 and older -Your device isn't natively compatible with Multi-Factor Authentication. Install the Microsoft Outlook App ...
Tue, 2020, Jun 23 1:57 PM
How do I apply a retention policy label for my files and emails?
NOTE: These labels need to be created and published by the IT Department, reach out through [email protected] for more information. The...
Wed, 2023, Jan 18 12:00 PM